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In a move that could cost SONY could a bit in the long run, the laptop giant has come out and offered free service for those who have had graphic card related issues in recent days. Sony has been in deep water after some Sony Viao laptops reported faulty Nvidia Graphic Chps which were responsible for image distortion as well as double image formation leading to a lot of trouble among Viao laptop users. However, Viao which has established itself as a supplier of premium level laptops is keen to clean up its act with a series of clean-streamed features.

This faulty reaction of Nvidia Graphic cards can be attributed to the overheating in the GPU of certain 8600 series Nvidia GPU shipped with Sony Viao laptops. Although, Sony has bluntly gone out and said that they wont be replacing or offering a refund on faulty laptops, they have offered free service for these laptops in addition to a three year warranty on GPU wherein a replacement is compulsory.

The laptops wherein this is an issue are the AR1, AR2 and AR3 series along with some models of the LT1 and LT2 series. The serial number of these laptops can be identified by checking the laptop codes on the bottom of the serial tags attached at the bottom of the laptop.

Although, these steps are pro-active and should help Sony gain a lot of customer respect after some torrid weeks, it remains to be seen if this issue finally moves out of Laptop news after dominating headlines for all the bad reasons in the recent days.